Transparent pricing

Transparent pricing with three components: subscription by student population, per-agent setup, and AI usage. No hidden fees, no long procurement cycles.

Annual platform subscription

A single subscription provides access to the full platform - unlimited branded front-ends, unlimited deployment locations, and access to the complete library of pre-built agents. Priced by total enrolled student population.

Institution size (enrolled students) Annual subscription
Up to 5,000
5,001 - 10,000
10,001 - 20,000
20,001 - 30,000
30,001+

All prices exclusive of VAT. Enrolled student population includes all registered students across full-time, part-time and online modes of study.

Unlimited branded Service Agents (Student, Staff, Applicant, custom audiences)
Unlimited deployment locations
Access to the pre-built agent library
Future platform and agent enhancements
Analytics and reporting
Hosting, security, and compliance
Dedicated Customer Success Manager
Ongoing maintenance and security updates

Agent setup

A one-off setup fee per configured agent. Once set up, an agent can be invoked from any front door - your branded Service Agents, third-party platforms via MCP and A2A, or autonomously from inbound tickets and system events. Our branded Service Agents are included at no extra cost.

Basic

Basic agent setup

per agent

For agents that don't need authentication or system integrations. Content-grounded responses from your websites, documents, and knowledge bases.

  • Website and document ingestion
  • Standard guardrails and governance
  • Deployment without SSO or system integrations
  • Single audience scope
Integrated

Integrated agent setup

per agent

For agents that retrieve personalised data from a single connected system. One integration covers unlimited questions against that system - so a Canvas-connected agent can answer "when are my assignments due?", "what are my grades?", and more.

  • Authentication configuration (SSO)
  • One read-only system integration (e.g. Canvas, SIS, timetable, CRM)
  • Unlimited intents within that integration
  • Personalised, user-aware responses
Workflow Automation

Workflow Automation setup

per agent

For agents that act, not just retrieve - triaging inbound events, routing work, executing workflows, and writing back to systems. Examples: TOPdesk service automation, retention outreach with at-risk routing.

  • Authentication configuration (SSO)
  • Up to three system integrations (read and write)
  • Workflow configuration and escalation pathways
  • Autonomous processing of inbound events
Programme

Agent Programme

one-off ~15% off

Plan and budget your agentic AI rollout in advance. Bundle 2 Basic + 2 Integrated + 2 Workflow Automation agents - mix and match across capabilities like wellbeing, retention, content Q&A, personalised student data, and service automation.

  • 2 Basic + 2 Integrated + 2 Workflow Automation agents
  • 24-month deployment window
  • Quarterly programme review with your CSM
  • Discovery workshops to plan the rollout

AI usage

AI usage is charged per question/invocation on a prepaid basis and operates independently of the platform subscription. Usage rates, tranches, and advanced model options are discussed as part of your tailored quote.

Need something more bespoke?

Custom workflow agents, additional integrations beyond the standard tiers, and one-off professional services engagements are available as a tailored quote. Contact us to scope a bespoke build.

How to buy

Multiple procurement routes designed to reduce cycle time and internal lift. Procure the full platform via AWS Marketplace, start with a wellbeing rollout under LUPC and extend to the full platform, or contract directly.

● Live

LUPC Framework

SXP.ai is ranked first on Lot 7 (Student Wellbeing - Digital Assistance) of the LUPC Occupational Health Services Framework. Direct award on a ranked basis - no further competition required.

Available to LUPC, APUC, CPC, HEPCW, NEUPC, NWUPC, and SUPC members
● Live

AWS Marketplace

Listed as Higher Education AI Assistant for Students, Staff & Applicants. Use existing AWS contracts, apply committed spend, and receive a single consolidated invoice.

Request a private offer matched to your agreed pricing
● Available

Direct procurement

Where framework routes are not available, SXP.ai can be procured directly. Our unique combination of capabilities supports single tender justification.

Contact us for supporting documentation

Looking for Wellbeing App pricing? Contact us for a tailored quote

Get a tailored quote

Tell us your student population, deployment scope, and requirements. We'll provide a complete quote covering subscription, setup, and usage - tailored to your institution.

Request a quote